Operational Banking Platform (OBP)
Redesigned enterprise banking workflows to reduce task friction, increase visibility, and support faster cross-team operations.
Product UX Designer · Enterprise Systems
Product UX Designer with IBM enterprise collaboration experience, focused on scalable workflows, UX architecture, and cross-functional delivery from concept to implementation.

I design enterprise-grade digital products that simplify complexity and improve decision-making at scale. My work connects product strategy, UX architecture, and front-end implementation to deliver cohesive operational experiences across systems.
I collaborate with product managers, engineers, and stakeholders—including enterprise teams in IBM-aligned environments—to translate business and technical requirements into intuitive workflows. My process emphasizes accessibility standards, measurable outcomes, and scalable patterns that support long-term product growth.
Redesigned enterprise banking workflows to reduce task friction, increase visibility, and support faster cross-team operations.
Structured a patient-first service journey with improved onboarding, clearer information hierarchy, and accessibility-focused interactions.